Reply to Help needed : iTunes playback not working when VCI-300 mkii is plugged in

Hey Djranking s,
I'm hoping someone out here can give me suggestions on what to do.

I very recently switched from a macbook pro to a windows laptop (m14x).
For my sound I have my monitors plugged into my VCI-300 MKII which is then usb plugged into my computer.

iTunes works as long as I haven't had my VCI-300mkii on, when I turn the hardware on it crashes immediately, then when I reopen it it glitches and when I press play, the playhead does not move. Now until I reboot regardless of whether the vci-300 mkii is plugged in we have no progress with itunes.

Things I've tried from online research:
Reinstalling itunes
Reinstalling quicktime
Going into sound preferences and disabling enhancements
Going into control panel and checking for updates/ performing maintenance tasks
Deleting my itunes library and putting it back in

None of these are working, I'm guessing the problem is the vci-300 mkii's driver compatibility with itunes?
I never installed any drivers when I plugged my vci-300mkii into my new windows computer, it works fine with serato.

I've googled around for windows drivers and haven't had any luck.
Any suggestions dj tech tools? Much appreciated.