Crossfader on Mixtrack Pro playing up

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Crossfader on Mixtrack Pro playing up
Posted on: 09.12.2012 by Grace Gatica
The crossfader on my mixtrack pro has started jumping when pushed all the way to the left. I have tested it in VDJ and Traktor so its not a software problem. Blew inside like others have said incase its dust and such but still the problem exists. I have read there is a way to fix it by opening the controller but do not wish to void my warranty. I bought the product from a local retailer (JB Hi-Fi) and was wondering would they give me money back or replacement? (mixtrack pro is under warranty so no issues there) or would they tell me i have to go through Numark?

any help is greatly appreciated
Grace Gatica
09.12.2012
Originally Posted by rukkus
I don't mean to be rude, but how fucking hard would it really be for you to call 'JB Hi-Fi' and just ask them yourself?
i have a gig tomorrow evening and looking for a solution ASAP. Thats why i asked here for a solution as its sunday evening here..
and its not that 'fucking hard' just in need of quick advice/solution.
Grace Gatica
09.12.2012
The crossfader on my mixtrack pro has started jumping when pushed all the way to the left. I have tested it in VDJ and Traktor so its not a software problem. Blew inside like others have said incase its dust and such but still the problem exists. I have read there is a way to fix it by opening the controller but do not wish to void my warranty. I bought the product from a local retailer (JB Hi-Fi) and was wondering would they give me money back or replacement? (mixtrack pro is under warranty so no issues there) or would they tell me i have to go through Numark?

any help is greatly appreciated
Brunilda Kora
09.12.2012
I'd bet that the cross fader is exempt from warranty. On mixers they usually are, because they are subject to "abuse"...
Grace Gatica
09.12.2012
Originally Posted by rukkus
I don't mean to be rude, but how fucking hard would it really be for you to call 'JB Hi-Fi' and just ask them yourself?
i have a gig tomorrow evening and looking for a solution ASAP. Thats why i asked here for a solution as its sunday evening here..
and its not that 'fucking hard' just in need of quick advice/solution.
Cassidy Galindez
09.12.2012
I don't mean to be rude, but how fucking hard would it really be for you to call 'JB Hi-Fi' and just ask them yourself?

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