S4 Scratch Upgrade
S4 Scratch Upgrade Posted on: 03.06.2013 by Myron Dudkiewicz Hey all, I have traktor pro 2 i'm trying to upgrade to scratch, i have a djm 900 and bought the s4 scratch upgrade kit but I cant get it to work. It comes back with "You have tried to activate an update, upgrade or crossgrade, but your User Account does not contain the full product license that this update, upgrade or crossgrade license is based on. Possibly this full product license is assigned to another User Account that you may have created using a different e-mail address. Please contact the Native Instruments Registration Support and submit the serial number in question." Any suggestions or did I just waste my money | |
Albertina Fay 07.06.2013 |
Originally Posted by SMP
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Myron Dudkiewicz 07.06.2013 | Mine looks like this Native-Instruments-Traktor-Kontrol-S4-Scratch-Upgrade-Kit.jpg |
Albertina Fay 07.06.2013 |
Originally Posted by makar1
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Jeffrey Akinsanya 03.06.2013 |
Originally Posted by SMP
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Myron Dudkiewicz 03.06.2013 | Hey all, I have traktor pro 2 i'm trying to upgrade to scratch, i have a djm 900 and bought the s4 scratch upgrade kit but I cant get it to work. It comes back with "You have tried to activate an update, upgrade or crossgrade, but your User Account does not contain the full product license that this update, upgrade or crossgrade license is based on. Possibly this full product license is assigned to another User Account that you may have created using a different e-mail address. Please contact the Native Instruments Registration Support and submit the serial number in question." Any suggestions or did I just waste my money |
Myron Dudkiewicz 07.06.2013 | Like I said I just assumed all scratch upgrades were the same, my mistake |
Albertina Fay 07.06.2013 |
Originally Posted by SMP
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Myron Dudkiewicz 07.06.2013 | Mine looks like this Native-Instruments-Traktor-Kontrol-S4-Scratch-Upgrade-Kit.jpg |
Albertina Fay 07.06.2013 |
Originally Posted by makar1
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Alphonso Deitchman 07.06.2013 | Didn't realise there was a 3rd version of the upgrade kit sorry. The newest version of the kit on the NI site is the full version of Scratch rather than an upgrade. |
Myron Dudkiewicz 08.06.2013 | Actually when i pick up the box it says right on the front "works only with traktor kontrol s4" I should research next time maybe |
Alphonso Deitchman 08.06.2013 | On the front of the "S4 Upgrade Kit" it says "Also Upgrades Traktor Pro provided you own an Audio 4, 6, 8, 10, or Traktor Scratch Certified Mixer". The DJM900 would of course fall under the last category so I'm not sure why it's not working. Maybe some incompatibility with the free Traktor Pro X1 edition? |
Myron Dudkiewicz 08.06.2013 | I have a djm 900, i just assumed the scratch upgrades were all the same |
Yong Aptekar 08.06.2013 | Of course the s4 upgrade won't work if you don't have an s4. That would be like getting an audi turbo upgrade when you only have a civic. You need the traktor scratch version, but will need a traktor sound card to use it. |
Myron Dudkiewicz 08.06.2013 | Ok just so no one else does what I did, the S4 scratch upgrade will not work if you do not have an S4 registered to your account. I guess I should have known that. For an upgrade that is essentially just unlocking something already there this is proving to be a very difficult task |
Yong Aptekar 03.06.2013 | Did you try contacting NI? |
Myron Dudkiewicz 03.06.2013 | My account says I have this: TRAKTOR PRO 2 for TRAKTOR KONTROL X1 HW |
Alphonso Deitchman 03.06.2013 | This does not look like a problem with deregistration. Is Traktor Pro 2 currently registered under the same NI account? (check your account on the website) |
Jeffrey Akinsanya 03.06.2013 |
Originally Posted by SMP
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Myron Dudkiewicz 03.06.2013 | Ebay... |
Jeffrey Akinsanya 03.06.2013 | where did you buy it?? |
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