Reply to Native Instruments Traktor Kontrol S4 left headphone has no sound

Native Instruments Traktor Kontrol S4 left headphone has no sound
I recently purchased Native Instruments Traktor Kontrol S4 and the left headphone is receiving no sound, but making a buzzing noise. The headphones work fine with other devices and other headphones tried with S4 also do not receive sound in the left headphone. How do i fix this? have I set up the outputs wrong?
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