Reply to Traktor s2 headphone issue

Hey guys at TT

I have recently noticed an issue with my s2

Im getting lots of distortion from my cueing section on my s2
I can only hear audio from the left headphone cup when im cueing up a track on either deck.
When I plug and unplug the headphone jack the sound bounces from left headcup to right headcup
I have tried using other headphones to see if this makes any difference. Same problem.
I have also checked the latency settings and buffer settings - no change.
I've also looked at the windows sound settings and everything is balanced.

DOES THIS MEAN THE HEADPHONE JACK IS GOOSED?

Can anybody help? Thanks in advance.
Kevin

gear spec
HP Pavillion dv7
Traktor s2
Vmoda crossfade lp headphones
senheisser hd 25s