Reply to HELP!!! Traktor Pro 2.6 - Newbie.. I mean newbie

Hi all, I am having trouble with trying to activate my Traktor Pro 2.6...

I have just brought a MC3000 and so downloaded the latest software. New to this world as I was getting bored of the guitar :-)...

ANyway, when loading up the software it states 3 things

Run Demo
Buy
Activate

When i click on activate it takes me across the the service centre but it then claims all products are registered??? Traktor Pro 2 doesnt show up under my products list and I am not asked for a serial number.

In my account in Native it states that i have downloaded the software but it remains un-registered :-(

Ah man all i want to do is start playing......

Any help would be greatly appreciated. I am emailed support but I am hearing that they take an age..

Many thanks

Phil