Reply to MF3D Not Working - defective units?

Hey everyone - I received my MF3D 4 days ago and followed the set up instructions on the site. I installed the utility app for my mac and updated the firmare. Then followed the instructions to download the mapping of DJTT mappings page.

I downloaded the DeckGratMotion mapping (even tried the newest version 1.1.2 that came out today) and installed just as the video on the on DJTT says to do. I'm running Traktor Pro 2.5 on my macbook.

THE PROBLEM:
My problem is that other then playing and stopping the song and the filter with the left and right lean none of the other buttons work as their supposed to. When i use any of the buttons on the bottom 3 rows all they do is set loops on Deck B. Even if my deck focus is on A, C, & D. Basically the thing is only good to play pause and filter. It's killing me! I went back and checked the utility and it says that my firmware is not up to date. I've updated my firmware 10 times now and no luck. I don't want to go as far and say that I've got a malfunctioning/defective unit since I'm not the most advanced user but I'm not sure what the problem is.

Anyone else having the same problem? Anyone have any suggestions. I would really love to get this thing working but if it's a defective unit I'd like to exchange it.