Firmware FAQ and Upgrade Solutions

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Firmware FAQ and Upgrade Solutions
Posted on: 24.08.2008 by
FAQ

How do I update my firmware?

Please visit this post to learn how to update your firmware:
http://www.djranking s.com/2008/08/1...-100-firmware/

If you have problems please visit this thread:
http://www.djranking s.com/community /sho...=7732#post7732


Which firmware version does your VCi-100 have?
Version 1.1
the firmware with the "ramp up problem"
http://www.youtube.com/watch?v=b2Y509VQVEQ

the jog wheel touch sensor turns off when the wheel stops turning, not when you release your finger.

Version 1.2
-VCI-100's with a green sticker on the back are firmware version 1.2
- this version solved the ramp up problem but still has several bugs including
* the fourth FX buttons send out the same midi message as the right headphone cue button.


Version 1.3
The firmware found in all VCi-100SE controllers that was designed by Ean Golden.

You can tell if you have 1.3 by following these steps.

1) connect your vci-100 to a computer but dont start traktor.

2) Click the button that is at the top right hand corner of the left jog wheel (its next to the filter knob for deck A).

3) If this button's light toggles on and off then you have 1.3 (the same button on the right deck will not toggle on and off.

Here are a few of the changes made in 1.3

general improvements:

* Eliminated the problem where the 4th FX buttons trigger other buttons (cue)
* added midi in functionality to the loop buttons
* added a note on to the jog wheel in scroll mode

performance:

* turned the filter knobs into double knobs (0-127 on the left and right side)
* added a "freeze function" to the bottom of each fader and top of the fx knobs. this sends out a 127 message only at the end of the movement
* added inverted messages to the faders (this allows an effect to be turned on by turning the fader down- not possible otherwise)
* added unique values to the FX buttons (these were used for direct FX selection- now added in Traktor Pro)


Problems updating your firmware?

first some basic rules:

  • serial to serial cables work perfectly and have reliable results (use one if you can!)
  • You must use a standard serial cable- not a null modem cable
  • serial to usb cables have very erratic results and cause problems (see bellow)
  • the com port your device is on needs to be between 2-8 (when using a USB)
  • follow the order of plugs and power very carefully




Everything works but at the end you get the following message:

Opening port 'COM3' ...
Loading Comms DLL
Loaded Comms DLL
Error No 15060: Error while opening the port
Error No 15026: Unable to open comms
Error No 15061: Error while closing the port

You have the wrong COM port selected. Each USB port has different COM address, so make sure you have the right one selected. COM 3 is usually a serial while 2, 4, 5 are usually one of the USB ports.


Everything works but at the end you get the following message:

OS: Windows XP [Admin]
FDT API initialised: version 4, 02, 00, 008
Clock Frequency (External) = 24.0000MHz, Clock Mode = 0, CKM = 1, and CKP = N/A
Connecting to device 'H8/3052F' on 'COM3'
Configuration:
'BOOT Mode' connection - using emulated interface
Opening port 'COM3' ...
Loading Comms DLL
Loaded Comms DLL
Initiating BOOT SCI sequence
Attempting 9600
Attempting 4800
Attempting 2400
Attempting 1200
Error No 15024: Boot failed

this seems to only be happening to people with a usb to serial cable. if at all possible try a different cable or use good old serial port on someones computer. There was a also a report that this error was corrected when making sure the firmware kit is seated completely down on the board. This requires removal of the harness next to the header so it can sit down completely.

if you must use a USB to Serial, read this


If you are using a USB serial cable plug it in to a USB port

Now run device manager, if you don't know how to do this follow this link.

[ame="http://en.wikipedia.org/wiki/Device_Manager"]Device Manager - Wikipedia, the free encyclopedia@@AMEPARAM@@/wiki/File:Vista_Device_Manager.png" class="image"><img alt="" src="http://upload.wikimedia.org/wikipedia/en/thumb/d/d7/Vista_Device_Manager.png/220px-Vista_Device_Manager.png"@@AMEPARAM@@en/thumb/d/d7/Vista_Device_Manager.png/220px-Vista_Device_Manager.png[/ame]

Now expand the ports branch,
(See thumbnail 1)

If you are using a built in serial port its is most likely assigned to COM 1,
Check that there are no ports with the same number, if another device is assigned the same COM port number you will have to change it to use another number.

If you are using a USB serial cable then it will appear in the list called something like "Prolific USB-to-Serial Comm Port", if you are confused about which one it is remove your USB-serial cable from the USB port, then you should see that device disappear from the Ports tree.

Now right-click and open the properties of the Port you are using, and the click the port setting tab. (See thumbnail 2)

Check that your settings are the same as in thumbnail 2. If they are not change them.

Now if you need to change the serial port number click the advanced button. (See thumbnail 3)

You can now change the Com port number that is assigned to the serial port in the drop down menu. Select a number in the range of 2 - 8 that is not in use.

Click ok in the advanced settings window, then ok in the properties window.

If you are using a USB serial cable unplug it then plug it back in to the same USB port.

Now repeat the instructions in Ean's video.

You get a time out error

Clock Frequency (External) = 24.0000MHz, Clock Mode = 0, CKM = 1, and CKP = N/A
Connecting to device 'H8/3052F' on 'COM3'
Configuration:
'BOOT Mode' connection - using emulated interface
Opening port 'COM3' ...
Loading Comms DLL
Loaded Comms DLL
Initiating BOOT SCI sequence
Attempting 9600
Received immediate response from device: 0xAA
Using micro-Kernel : 'C:\Program Files\Renesas\FDT4.02\kernels\ProtB\3052\Renesas\1 _2_00\uGen3052.cde'
Downloading and verifying micro kernel...
Device is erasing...
Erase Timeout value set to 21 seconds
Error No 15068: Error while reading timed response
Error No 15047: The device has not confirmed its erasure
Error No 15019: Download() failed

In the directory which you installed FDT, there will be a file called "FDTAdvancedSetup.exe". You can use this file to adjust the delays sent by FDT.

Essentially, a USB connection is way quicker than a serial connection and as such, sometimes your connection will be too quick for the software. The connection gets ahead of the instructions and the instructions get lost resulting in time outs.

So, back to FTDAdvancedSetup... go into this, you will see two boxes you can click on: "connection settings" and "configure serial port...". Click the "configure serial port..." box. In here, you will see a box "enable serial port delay fix". You want to make sure that's checked. Then where it says delay value, enter 1000 or something (1000 worked for me, you may need to go higher depending on the cable). Disregard where it says the lower the value the better, that doesn't really apply to us as we're just downloading the file, not doing live programming.

This should fix all those time outs and connection errors when using a USB to serial adapter.


After performing the set up steps and connecting the firmware header, the jog wheels still light up blue. When I touch them they turn red.

this is the only thing that would indicate there is something physically wrong with the firmware kit.
  • Check to make sure the kit is seated properly on the board in the right place(including removing the cable as shown in the video)
  • make sure its connected to the computer serial port or usb port.

If your unit will still not start up in boot mode (the unit is on but the wheels dont light up) then there is something wrong with the kit. Email us (service at djranking s.com) and we will send you a new one promptly.
Keeley Gobble
07.05.2010
I used Windows Vista Home Premium 64bit with this cable: http://www.lindy.de/usb-seriell-rs23...lig/42811.html on Port 8.
In the advanced Settings I set "enable serial port delay fix" with an value of 1000.
Worked perfectly.
Leeanna Ayla
29.04.2010
Originally Posted by EuphoricF
Hi,
does anybody know if it is possible to do the fw-upgrade with Parallels running Windows XP on a mac?
Ordered my firmware kit yesterday and am curious about this as well. I thought I read somewhere that you couldn't but I can't find that anywhere now. EDIT: Actually I would be booting in to XP SP3 not running parallels.

EDIT (link was bad): I bought a Dynex DX-UBDB9 USB to serial cable from Best Buy. Hope it works.

Update: it did
Keeley Gobble
29.04.2010
Hi,
does anybody know if it is possible to do the fw-upgrade with Parallels running Windows XP on a mac?
Deloris Boel
27.04.2010
It's worth checking the soldering on the upgrade plate. I'd been battling with the 15024: Boot failed error message for hours. Tried USB to Serial cable, loads of different straight serial cables. I even dug out an old ADSL router with a console port on it to make sure I could get a serial connection through that. Turns out my upgrade plate had a blob of solder joining two of the pins on the top side of the plate together. Removed it with a soldering iron and it worked a treat.
Genna Kuhlke
27.04.2010
I picked up a startech DB 25M to DB 9F Serial Modem Cable, is this the same as a standard serial cable? No where does it say its a null modem cable.
I also picked up a DB9 M to DB 9 M Gender Changer so I can plug the female end of the cord into the female DB 9 Chip.
I also picked up a startech USB to DB 9 cord just in case option 1 didnt work. After about 4 hours I had to give up as both lead be to the infamous boot fail.

Do I need different serial cords?? If so, anyplace online I can order it from? Any suggestions to a type of USB to DB 9 cord that worked?

Anyone in the Calgary area that has done this upgrade???

Please Help!!! I need my VCI ready for a set next week!!!
Adolf Hit
25.04.2010
No you remove the update pcb
Jennefer Reeves
25.04.2010
This question might've been answered already but I can't seem to find it by searching so sorry if it has.
Do you leave the firmware upgrade piece inside the VCI-100 once you're done loading the firmware?
Adolf Hit
18.04.2010
Def standard serial cables
Kassie Kutt
18.04.2010
Quote:
Originally Posted by HotNife
Just to add, if your using serial cables make sure it's a null modem serial cable.

Originally Posted by MixiM
Hum, but in one of thepoints Ean mantions is:


So how is it, should it be a null modem cable or a standard one?!
Yo guys, could someone clear this up? Coz on the little peice of paper I got with my firmware upgrade kit from DJTT it says "the serial cable must be a 'standard serial cable' and not a 'null modem cable'

So whats the score? Is it a null modem cable or a standard one?
Elnora Wisegarver
17.04.2010
I do have to say that if you can get your hands on an old desktop .Go for it worked like a charm just as Ean said had not 1 problem loaded right up .I believe it took me a total of 15 min to do it all .Dont do what I do read read read and follow the direction to the t if you can and it works great .Any one in ny are wants to come to me to use my desktop just drop me a line and we can set it up ,,
Jasmine Flitter
16.04.2010
Hell, Hell, Hell, Heaven

I just sucessfully updated my VCI-100(v1.2) to firmware 1.3 but it was a long road, I just point out all the pitfalls i made, even thou I am pretty confident with computer gear . I live in Germany so the USB Adapter is a local thing but its fine (Hama USB- Serial Konverter RS232 Nr. 00 053325) bought at the big Discount Electronic market for easy returning it "Media Markt".


Gear: Mac Pro Windows 7 64Bit (two front USB), Hama USB Converter, Long 5 m USB Cable for Power.

Firtsly I followed the steps but got

Received immediate response from device: 0x55 Errors
then i got Error No 15024: Boot failed
from every single cable and Inition method i could believe of.
I also tried several COM Ports (1,2,4,7) but nothing changed

After about 20 attempts in different configurations, I realized that i can't get it to work and moved on to my Laptop.

Gear: Laptop WinXP SP3 Hama USB Converter, Long 5 m USB Cable for Power (plugged into the Mac).

I tried about 10 Configs and believed that had a bad contact on my Firmware kit (which was not) and startet to resolder some conections also on the RS232 plug (which i realized where blank intentionally). I was getting really pissed of at this time as i realized that some lights where sometimes on on the VCI (should be off in boot mode) so i pressed and loosened the conector several times and everytime I swithced it on the Windows 7 (the mac) was activating the USB device and lighting up the buttons. (the Adapter was still on the Laptop i was to lazy to move the power USB Cable to the laptop too)

Then I relized I have to get this thing into a proper boot mode bfore i can do anything usefull, and as a final solution I used the good cable from the midi fighter on the Laptop for the power, and very important! I held the VCI Vertical ! not that that makes any sense but it prevents that any buttons are pressed i believe this was my problem that touching the joogwheels or any of the other buttons (from the pillow) prevented a propper boot mode.

worked on the first time after the boot mode was initialized vertically.

Just my to Cents.

Short Version:
Hama USB- Serial Konverter RS232 Nr. 00 053325 is fine dont forget the driver
Use a short USB cable
don't press any buttons while engaging boot mode with the power swith
use the 1000 ms sec delay feature ... (read the other htreads to understand this)

thanks ... I am off beatjuggling
Elnora Wisegarver
11.04.2010
I got my chip and serial cable and one try it worked like a charm just like in video thank you Ean now im off to load the tsi.
Janeen Kansteiner
10.04.2010
OK.... after a few frustrating hours i got it working, not quite sure what i did but i believe this may have helped. If you have had to change COM port numbers etc, after settings have been changed then right click on the port you have just adjusted and click scan for hardware changes. That seemed to work for me

Windows XP SP3/ Silver 1.1 Firmware VCI-100

Thanks for the awesome product
Janeen Kansteiner
10.04.2010
I recieved my upgrade kit yesterday and have been trying to flash the firmware over with a USB to serial but i always get the message below. I have checked the COM Port number etc. I have adjusted the delay to 1000 and other numbers above but no luck. I believe i have gone over everything in the solutions thread. Please help!

OS: Windows XP [Admin]
FCF Settings Applied: H8/3052F, (C:\Program Files\Renesas\FDT4.05\kernels\ProtB\3052\Renesas\1 _2_00\)
FDT API initialised: version 4, 05, 00, 008
FCF Settings Applied: H8/3052F, (C:\Program Files\Renesas\FDT4.05\kernels\ProtB\3052\Renesas\1 _2_00\)
Clock Frequency (External) = 24.0000MHz, Clock Mode = 0, CKM = 1, and CKP = N/A
Connecting to device 'H8/3052F' on 'COM7'
Configuration:
'BOOT Mode' connection - using emulated interface
Opening port 'COM7' ...
Loading Comms DLL
Loaded Comms DLL
Initiating BOOT SCI sequence
Attempting 9600
Attempting 4800
Attempting 2400
Attempting 1200
Error No 15024: Boot failed
Edit/Delete Message
Mack Rehberger
18.01.2010
Just for everyone's information. Make sure you don't have another sync program running. I had something like windows activesync which also uses COM1 port. After i turned that off it would upgrade, else i got the error that it couldn't open up com ports.
Mack Rehberger
15.01.2010
Please help, I'm using a serial to serial cable but it won't upgrade. It says eroor opening the port, unable to open comms and error whie closing the port. I use COM1 port and it's the only com port i can choose. I have followed eans steps precisely but it won't work.
Evonne Winkeler
14.01.2010
Thanks Morth, worked like a charm!!!! You guys are amazing.
Cheers!
Saul Defosses
14.01.2010
Originally Posted by joezohar
SO I got the chip in the mail and followed instructions of the video and came up with the same 15024 failed to boot, but than it started recognizing my serial port and now all I get is

error 15005: Com 3: read time out

I couldn't get past this so I tried just closing up the VCI and just leaving it as is and now it won't start. Please tell me my VCI didn't die. I followed instructions exactly.

I am using a proper serial to usb cable. What do I do. Please help as I can't afford for my vci to be down. I'm freaking out please help.

Thanks!

Change the value of delay in the port with "FDTAdvancedSetup.exe", I use 1000, and flash it.
Evonne Winkeler
14.01.2010
SO I got the chip in the mail and followed instructions of the video and came up with the same 15024 failed to boot, but than it started recognizing my serial port and now all I get is

error 15005: Com 3: read time out

I couldn't get past this so I tried just closing up the VCI and just leaving it as is and now it won't start. Please tell me my VCI didn't die. I followed instructions exactly.

I am using a proper serial to usb cable. What do I do. Please help as I can't afford for my vci to be down. I'm freaking out please help.

Thanks!
Heidi Alred
12.12.2009
Andi, have you installed the drivers for your Serial-to-USB cable? I used one with Windows Vista and the upgrade went smooth with no problems. However, I had to install drivers for the cable when I first plugged it into my laptop. There's a CD that came with the cable but you can also make Windows search for it online, that's what I did. After it installed the drivers, the cable was seen as COM4 by Windows, and it's the port that I used for upgrading. I believe somewhere in Ean's instructions it says COM port must be greater than 3 if you're using a USB connection - from what it looks like you're trying to do it through COM3, which is what may be causing that error. Hope that helps, good luck
Gwenda Legendre
12.12.2009
Hello Andi.

Did you see this portion of Ean's post?


"if you must use a USB to Serial, read this

If you are using a USB serial cable plug it in to a USB port

Now run device manager, if you don't know how to do this follow this link.

http://en.wikipedia.org/wiki/Device_Manager

Now expand the ports branch,
(See thumbnail 1)

If you are using a built in serial port its is most likely assigned to COM 1,
Check that there are no ports with the same number, if another device is assigned the same COM port number you will have to change it to use another number.

If you are using a USB serial cable then it will appear in the list called something like "Prolific USB-to-Serial Comm Port", if you are confused about which one it is remove your USB-serial cable from the USB port, then you should see that device disappear from the Ports tree.

Now right-click and open the properties of the Port you are using, and the click the port setting tab. (See thumbnail 2)

Check that your settings are the same as in thumbnail 2. If they are not change them.

Now if you need to change the serial port number click the advanced button. (See thumbnail 3)

You can now change the Com port number that is assigned to the serial port in the drop down menu. Select a number in the range of 2 - 8 that is not in use.

Click ok in the advanced settings window, then ok in the properties window.

If you are using a USB serial cable unplug it then plug it back in to the same USB port.

Now repeat the instructions in Ean's video."

Hope it helps.

Feel free to email me at orders@djranking s.com if you have any other questions.

Gratitude.

judeson
Tanner Pardilla
07.12.2009
I bought a usb to serial cable today, because with the normal serial to serial cable the vci don't go in to boot mode. now I don't have any problems with the boot mode but i got the same error!

I tried to change the ports in the device manager but it will not work...

OS: Windows Vista/Server 2008 [Admin]
FDT API initialised: version 4, 02, 00, 008
Clock Fequency (External) = 24.0000MHz, Clock Mode = 0, CKM = 1, and CKP = N/A
Connecting to device 'H8/3052F' on 'COM3'
Configuration:
'BOOT Mode' connection - using emulated interface
Opening port 'COM3' ...
Loading Comms DLL
Loaded Comms DLL
Initiating BOOT SCI sequence
Attempting 9600
Attempting 4800
Attempting 2400
Attempting 1200
Error No 15024: Boot failed

Help me please.

send me a massage to my email [email protected]

(sorry about my bad english!)
Tanner Pardilla
06.12.2009
OS: Windows XP [Admin]
FDT API initialised: version 4, 02, 00, 008
Clock Fequency (External) = 24.0000MHz, Clock Mode = 0, CKM = 1, and CKP = N/A
Connecting to device 'H8/3052F' on 'COM1'
Configuration:
'BOOT Mode' connection - using emulated interface
Opening port 'COM1' ...
Loading Comms DLL
Loaded Comms DLL
Initiating BOOT SCI sequence
Attempting 9600
Attempting 4800
Attempting 2400
Attempting 1200
Error No 15024: Boot failed

I use are serial to serial cable :/ I tried it on 2 different pcs...
please help me!
Princess Creaven
29.11.2009
Originally Posted by HotNife
Just to add, if your using serial cables make sure it's a null modem serial cable.
Hum, but in one of thepoints Ean mantions is:
  • You must use a standard serial cable- not a null modem cable
So how is it, should it be a null modem cable or a standard one?!
Heidi Alred
20.10.2009
Would a monitor cable (DB9 male-to-male) with a null-modem adapter (such as the one pictured) on each end work for the firmware upgrade? Thanks in advance!

robin loo
12.10.2009
Originally Posted by ellessaarr
what kinde of software i have to use to upgrade my vci 100 silver's firmware to 1.3 ??
Anybody please help.
here you got all the answers
http://www.djranking s.com/2008/08/1...-100-firmware/
Leeann Vanbrunt
12.10.2009
what kinde of software i have to use to upgrade my vci 100 silver's firmware to 1.3 ??
Anybody please help.
Ollie Hubschman
14.09.2009
hhmmm i dont know much about window pc's but isnt COM1 only used for a serial port ? i did read on here somewhere that if you are using a USB to serial then you should use a port number of above COM3

but i could be wrong
Gregory Finely
14.09.2009
Well for the last hour been trying to get my pc to recognise the USB device but each time i plug in the USB it fails and is followed with an error basically it's not installing the midi software, and the firmware software tool can't see the COM1, so it looks like I will have to pick up a serial to serial cable and try this instead :/
Elva Giambanco
04.06.2009
I've been trying to update the firmware on my VCI-100, and I can't seem to get the VCI into boot mode.
I've seated the firmware update module firmly into the correct slot, and removed the wire as shown, and connected two different serial cables into the onboard serial ports of two different computers, but whenever I switch the VCI on ready to flash it, all of the lights come on as normal, and when I touch the platter it turns red- so meaning that the VCI hasn't gone into the boot mode necessary to program the flash.
I emailed service at djranking s.com on monday but haven't heard anything back yet- I'd really like to get this sorted as soon as possible!
Dj aziz mastouri
12.04.2009
Error No 15024: Boot failed
and i'm using serial to serial from desk top to vci. what gives!!!
Lester Bruker
29.03.2009
ok i got it

im not sure exactly why, just happy i dont to do that everyday :P

thanks~!
Lester Bruker
29.03.2009
ok i made some progress, now i can connect to the vci and boot does not fail anymore. but i got some time out error.

i followed the indications and tried to change the delay but right now when i add delay the boot fails again. as soon as i remove any delays boot is fine, but time out error

ive been on this for 3 hours and this is really getting on my nerves now
Lester Bruker
28.03.2009
thank you for your reply!

i have tried to remove the harness and repeat the same process, i tried 2 diff com port and so far has been unsuccessful

the machine is in boot mode im pretty sure about that so no hardware issue.
Earnest Spink
28.03.2009
Hi Julien,
the Cable Harness needs to stay unplugged until you have finished flashing/upgrading your firmware.
So with the that one cable harness unplugged - the upgrade kit fits like a charm.

After the successful update, remove the upgrade connector (kit) and plug that one harness back into the socket.
Put your VCI back together, load a matching *.tks or *.tsi file and enjoy the greatness, which Ean and his time have provided!


Thsi fixes at least one of your problems...
Lester Bruker
28.03.2009
hi there
i am using a usb to serial cable for firmware update, and had the boot failed issue. ive tried to change the com port between 2, 4, 5, 6 and no chance at all...

boot fails all the time

i am also confused about the step where u remove for a second only one cable harness and put it back. the firmware kit does not fully slide in when this harness is on is that normal?

what is the next step?

thanks

cheers

julien
Penni Rigor
09.03.2009
Does anyone have a link to a USB to serial cable they have got to work?[/QUOTE]

I'll re-ask this question, as I've been unable to locate it in the threads. Just ordered my upgrade kit and want to be sure of what has worked best for everyone else. Thanks.
Rtnis m
23.02.2009
Just to add, if your using serial cables make sure it's a null modem serial cable.
Wynona Forand
19.02.2009
I have tried two different USB to serial cables with no success and I cant find anyone with a old enough computer with a serial port

Does anyone have a link to a USB to serial cable they have got to work?
DjMAX MONTANA
13.11.2008
I had the same issue....at this step, the vci has to be plugged in via USB, as well as the USB-serial connector...I forgot to plug in the unit. Then I had to go back, and switch the com port to com6 on my computer when I got this message again. Finally, it worked.

good luck.

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